Why Paying for Auto Repair Testing Is Worth It

Whether you choose Harrell & Beverly or not, we believe it is essential to take your car to a reputable shop with the proper equipment and knowledge to diagnose your concerns. We charge for testing and evaluation because it’s how we ensure accuracy, transparency, and long-term savings for our customers. Here’s why that matters.

It’s Not Just “Plugging In a Scanner”

Modern vehicles are complex. A code reader might show what system has an issue, but not why it’s happening.

Our technicians go several steps further, spending about an hour an a half with your vehicle to do the following:

• Perform a road test (when possible)

• Examine and test individual components

• Use scopes and advanced diagnostic tools to interpret what the data really means

• Prepare a digital vehicle inspection report with pictures/video and explanations of their findings and recommendations

This process takes skill, time, and experience—and it’s what ensures we address your initial concern, any safety issues, and that you have a clear plan for keeping your vehicle running for many more miles.

We Find the Real Problem

Accurate testing means we fix the cause, not just the symptom. That prevents unnecessary parts and labor charges and saves you from repeat visits.

You Avoid Bigger Repairs Later

A small issue can quickly turn into an expensive one. Testing early helps prevent that. Investing in accurate diagnostics now can save thousands in future repairs and extend your vehicle’s life.

You Get Clarity, Not Guesswork

We believe you deserve to understand what’s happening with your car. After testing, you’ll receive a Digital Vehicle Inspection (DVI) with photos, videos, and easy-to-read notes, so you can make confident decisions without confusion or pressure.

🔗 Learn more about how our Digital Vehicle Inspections keep you informed.

Repairs Are Faster and More Accurate

When we know exactly what’s wrong, we can order the right parts and fix the issue quickly. That means fewer delays, fewer surprises, and faster turnaround time for you.

You'll Have Peace of Mind

Paying for professional testing isn’t just about diagnostics, it’s about trust. You’ll know a certified technician has evaluated your vehicle thoroughly and given you honest, detailed results.

Why “Free Diagnostics” Can Cost You More

Some shops advertise free testing, but here’s the catch:

• They may only pull codes without performing real diagnostic testing.

• The cost might be hidden later in inflated repair prices.

• You risk paying for unnecessary parts or incomplete repairs.

At Harrell & Beverly, we prefer transparency upfront. You pay for a real evaluation, not a sales tactic.

FAQ: Testing & Evaluation

What’s included in your testing and evaluation?

You’ll receive a complete digital report with photos, videos, and clear explanations of our findings and recommendations. Our team will consult with you for the best repair plan, using the best parts, to advocate for your vehicle and your safety. Enjoy our amenities such as complimentary shuttle service, cozy waiting area with free coffee, snacks, and wifi, and 24/7 drop off or pick up.

What if I decide not to repair the vehicle?

You'll still receive our DVI report and recommendations. The cost covers our technician’s time and expertise—just like paying a doctor for an exam before treatment.

Why can’t you give me an estimate over the phone?

Because each vehicle and situation is unique. Testing first ensures any estimate we give you is accurate—not a guess that might change later. This is how we're able to be as honest and transparent with you as possible.

Schedule with Harrell & Beverly Today!

Schedule Your Appointment Online or call 407-322-8415 to speak with one of our friendly service advisors.