Frequently Asked Questions
At Harrell & Beverly Transmissions & Auto Repair in Sanford, Florida, we work hard to answer your most common questions about servicing your vehicle, our process, and what you can expect when you visit.
Browse the topics below and feel free to contact us if you don’t see your question listed. We’re always happy to help.
Our shop is locally owned and operated by fourth-generation owners, with more than 65 years of trusted service in Sanford. We blend cutting-edge diagnostics with old-school honesty and customer care, offering digital inspections, ASE-certified technicians, and a deep connection to our community. Our repair process and customer service approach, The Harrell & Beverly Way, is unique to us and is why our customers are so loyal.
We proudly serve customers in Sanford, Lake Mary, DeBary, Deltona, Longwood, Winter Springs, and surrounding areas. Our convenient location and reputation for honest, expert service draw customers from across the region.
We service most domestic and Asian vehicles, model year 2000 and newer—including Ford, Honda, Toyota, Jeep, Nissan, Chevrolet, and more. We specialize in both general repairs and complex diagnostics, especially for transmissions and drivetrains.
Makes we work on: Acura, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hummer, Hyundai, Infiniti, Isuzu, ​Jeep, Kia, Lexus, Mazda, Mitsubishi, Mercury, ​Nissan, Ram, Scion, Subaru, Suzuki, Toyota. We do not provide service for classic and antique cars.
It depends on your vehicle’s specific concern and our current schedule. Many diagnostic evaluations are completed the same day, though more complex issues may take longer. We keep you informed with updates and a detailed digital inspection report so you always know where things stand.
Transmissions are our specialty, and we’ve rebuilt many over the years. But with today’s advanced, computer-driven vehicles, rebuilding in-house is not the most reliable or cost-effective option.
We’ll recommend the right product for your vehicle and present you with the best options. In many cases, that includes a JASPER® remanufactured transmission or engine—known for its quality, durability, and up to 3-year/100,000-mile nationwide parts and labor warranty.
Our goal is to help you avoid repeat issues and get your vehicle back on the road with confidence.
Harrell & Beverly does not provide state emissions testing. We recommend finding an appropriate shop in the state where you are looking to have your vehicle recertified for this type of service.
However, we do provide testing and repairs for emissions systems.
We understand that every vehicle, and every budget, is different. For older or high-mileage vehicles, we prioritize safety and reliability while helping you make informed decisions based on your car’s stage of life and your long-term goals. We will give our honest opinion on when a vehicle is worth investing in or if it's at it's end of life.
We source parts based on quality, fitment, availability, and manufacturer specifications. When possible, we use OEM or OE-equivalent parts. We also work with trusted brands for remanufactured and aftermarket components and always back our work with a warranty.
We stand behind our work with a 12-month, 12,000-mile warranty on most repairs and parts. We also honor manufacturer warranties when using OEM or high-quality aftermarket parts. If you ever notice anything unusual after a visit, please call us right away. We want to make it right. We strongly encourage you not to take your vehicle anywhere else first. Your peace of mind is our priority.
For larger repairs like transmission or engine replacements, we often recommend JASPER® remanufactured products, which come with an industry-leading 3-year/100,000-mile nationwide parts and labor warranty. It's one of the many reasons customers throughout Central Florida trust Harrell & Beverly.
If your vehicle breaks down or needs towing, let the tow truck driver know to bring it to Harrell & Beverly in Sanford. Call us to give a heads-up and leave the key in our drop box if it’s after hours. We’ll follow up when your vehicle arrives. We recommend Athens Towing. They provide 24 hour towing, recovery, and emergency road service. Their phone number is 407-321-2948.
